The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with more than 5,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City with an annual operating budget of more than $1.4 billion and a 10-year capital program of over $19 billion.

DEP is seeking a Deputy Commissioner/Chief Information Officer (CIO) to lead the Bureau of Business Information Technology (BIT). The CIO will leverage the power of technology to improve service delivery, drive innovation, automate business processes, and reduce operating costs. BIT, as the central technology organization of DEP, is responsible for the daily management and maintenance of the agency technology infrastructure; the development and implementation of major enterprise applications; establishing and overseeing technology policies and standards for the Agency; providing technology services and support for the bureaus and business units within DEP; and the development of technology solutions to improve services for the agency and its 800,000+ customers. The CIO will lead the agency’s upcoming IT strategic plan initiatives focused SCADA, digital twins, remote monitoring of water/sewer systems, increased data-driven decision-making, and the constant effort to increase cyber-security efforts and reduce risks to agency security. Additionally, BIT supports an array of enterprise services and coordinates data exchange with partner agencies within NYC. The CIO will establish and maintain technology standards for the agency in conjunction with the NYC Office of Technology and Innovation (OTI), the technology oversight agency for New York City. Specific areas of responsibility include, but are not limited to:

- Collaborating with the Commissioner and agency bureau leadership to develop and implement a strategic vision to support DEP’s mission and operational needs
- Overseeing the development of agency-wide information technology standards, governance processes, and performance metrics to ensure BIT’s focus and deliverables are consistent with DEP’s priorities.
- Developing and implementing the processes for all annual and multi-year IT planning, programming, and budgeting decisions. Evaluating overall operations of computing and IT functions and recommending enhancements
- Interacting with DEP’s senior leadership on operations impacted by the capture, storage, processing, and dissemination of information
- In collaboration with agency bureau leadership as appropriate, overseeing the technical, financial and security evaluation of, and recommending, both in-house and vendor-developed solutions. Overseeing the development and implementation of in-house systems.
- Ensuring the maintenance and continued operation of existing and future IT systems, equipment, and infrastructure
- Building and maintaining professional contacts with other City and State agencies, external research entities, Information Technology vendors, and professional organizations.
- Ensuring the security of the information systems, communication lines, and equipment
- Developing, reviewing, and certifying back up and disaster recovery procedures and plans
The CIO will manage all IT units within DEP, which provide essential support and applications to advance the Agency’s policy agenda as well as its legally mandated activities. The CIO will be responsible for the entirety of the agency’s technology projects, programs, databases, and initiatives, including direct oversight of 16 BIT employees, 104 indirect reports, as well as 6 direct bureau IT staff and 14 indirect bureau employees lead or perform these activities in the following work units:
- Client Support Services
- Infrastructure Services
- Data Communication/Business Continuity
- Collaboration Services
- Application Development
- Records & Archives Management
- Human Resources Administration/Procurement & Budget

1. A baccalaureate degree from an accredited college and four years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least 18 months of this experience must have been in an executive, managerial, administrative capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, database administration, or planning of data processing or in the supervision of staff performing these duties; or

2. Education and/or experience equivalent to “1” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State department of education or recognized accrediting organization and must possess at least three years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience as described in “1” above.

- At least 10 (ten) years of IT experience, at least 5 (five) of which should be in a recent senior leadership position significant experience working within governmental operations in the capacity of directing or managing large strategic technology initiatives. Demonstrated ability to conceive of, implement, and manage large-scale technology projects to scope and on schedule, and within budget. - Working knowledge of full IT operational support and experience overseeing complex network architectures and data centers. - Experience managing all aspects of technology including hardware, software, databases, networks, mainframes, etc. - Familiarity with New York City’s government structure, OTI policies, city hiring processes, and city procurement and contracting rules. - Ability to communicate with and understand the needs of non-technical internal and external clients. - Aptitude for customer engagement analysis and ability to establish partnerships with service providers and vendors. - Excellent skills in business process re-engineering and change management. - Excellent communication and interpersonal skills. - Skilled at strategic planning and goal-setting.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.