THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $59,116.00 - $67,983.00

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services. The Office of Human Resources (OHR) is a critical component in managing the agency’s most valuable resources, our employees. The Office of Human Resources holds a broad spectrum of responsibilities that contribute directly to ACS’ vision of offering comprehensive, quality services that empower children and families to thrive. ACS’ Office of Human Resources’ primary functions include developing and implementing the agency’s human resources policies and procedures, recruiting, and hiring qualified candidates for open positions, providing onboarding and training to new employees, managing employee performance and compensation, and ensuring compliance with all applicable employment, civil service, and labor laws. In addition to our primary functions, the Office of Human Resources provides a variety of other services to employees, such as career development, employee benefits, and wellness programs. The Office of Human Resources also works in partnership with ACS program areas and divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce.

The Office of Human Resources is seeking a qualified candidate to serve as a Certification Analyst. The Certification Analyst will be responsible for the following duties:

- Make recommendations on policy and procedures and provide authoritative interpretation of complex problems concerning recruitment efforts.
- Assist in the preparation of hiring pools and reinstatements and interface with candidates during each phase of the hiring process.
- Maintain candidate tracking system to monitor candidate data.
- Complete analysis to determine candidates necessary to fill approved vacancy inquiries.
- Conduct sessions for interviewers on civil service guidelines.
- Review and respond to correspondence sent to the unit.
- Coordinate with DCAS to assist in the preparation of civil service exams.
- Maintain liaison with DCAS and other city agencies regarding inter-agency transfers, title changes and request for civil service certifications.

Core Competencies
- Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions.
- Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers.
- Collaboration and Teamwork – Supports a positive team environment in which members participate, respect and cooperate with each other to receive desired results.
- Job-Specific Knowledge and Skills – Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to complete work at highest possible standards.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- Strong research, communication, and problem-solving skills. - Demonstrated ability to make sound decisions and balance multiple critical priorities. - Ability to manage multiple projects with various deadlines concurrently. - Ability to work with varied teams and personalities. - Ability to complete and prioritize work with little supervision.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.