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CENTRALIZED RENT PROCESSING UNIT (CRPU) DIRECTOR

  1. HRA/DEPT OF SOCIAL SERVICES
Posted on: 01/09/2025
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

Housing-Homles SV/INIT NM

$99,113.00 – $126,688.00

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE JOB OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE

The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes. HPA works with the Department of Homeless Services (OHS), the NYC Housing Authority (NYCHA) and many other organizations and City agencies to assist families and individuals in need in obtaining and maintaining stable, affordable housing.

Under general supervision, with latitude for independent decision making and action, in accordance with agency policies/procedures and federal/state regulations, reports to Assistant Deputy Commissioner, and is responsible for ensuring the timely processing of emergency rent arrears grants approved by the Rental Assistance Unit (RAU) for, and FHEPS housing subsidy grants approved by the FHEPS Centralized Determination Unit (FCDU) The Centralized Rent Processing Unit is a responsible for the citywide processing of checks for approved emergency rent arrears requests, and approvals by FCDU on requests for FHEPS housing subsidy payments.

Homelessness Prevention Administration HPA/ HHSI is recruiting one (1) Administrative Job Opportunity Specialist NM II to function as the CENTRALIZED RENT PROCESSING UNIT (CRPU) Director.

The CRPU Director will:

- Direct the on-site management, planning and monitoring of all activities that contribute to the
timely delivery of varied public assistance to eligible persons/families by ensuring that the
expenditure of public funds through the public assistance programs is in conformity with
Federal and State laws and all relevant Agency policies. Ensure compliance with proper display
of mandated signage.

- Oversee the activities of the various program components of the CRPU/Job Center, which are
designed to facilitate service delivery to specialized populations to minimize wait time and assist
participants in achieving maximum self-sufficiency.

- Supervise and provide technical support and training to the Deputy Directors in the application
function /recertification functions of public assistance/food stamp grants. Liaison as the principal
representative of CRPU in meetings with City and/or State Officials.

- Oversee the daily operation of CRPU/Job Center, which involves overall case management
functions such as screening, referral, provision of appropriate public assistance benefits,
advocacy, and coordination of all Human Resources Administration (I-IRA) and provider services.

- Determine training needs of staff; oversee planning and development of comprehensive training
programs of staff development; monitor and evaluate training curriculum, to ensure that agency
and program goals are met; monitor staff’s attendance at training; assesses the effectiveness of
training; manage all staff development initiatives.

- Manage CRPU/Job Center performance goals and submits operating and performance reports in
accordance with prescribed assignments to the Senior Director; directs development and
preparation of management reports that summarize, highlight, and analyze fluctuations in
activities/performance; recommend, implement, and monitor corrective actions, where problems are discerned.


Hours: 9am-5pm

Work Location: 109 E 16th Street, 6TH Floor


Minimum Qualifications

Qualification Requirements

1. A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or

2. A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or

3. Education and/or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in "1" above.


Preferred Skills

- Strong management, leadership, and supervisory skills. - Excellent written and verbal communication skills. - Working knowledge of HRA systems including WMS, HRA Viewer, POS. - Knowledge of Microsoft Word and Excel.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City Residency is not required for this position
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

696686

Title code

10248

Civil service title

ADMINISTRATIVE JOB OPPORTUNITY

Title classification

Competitive-1

Business title

CENTRALIZED RENT PROCESSING UNIT (CRPU) DIRECTOR

  1. Experienced (non-manager)

Job level

02

Number of positions

1

Work location

109 E 16Th St., N.Y.

  1. Social Services

CENTRALIZED RENT PROCESSING UNIT (CRPU) DIRECTOR

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