APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE SERVICE TITLE, OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.


The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Division of Accounts Receivable and Billing (DARB) is responsible for the processing of payments for the Medicaid Pay-In program as well as processing and issuing refunds to customers that have not used their Pay-In and have a balance on their account, as well as reimbursement requests from other program areas such as IREA, Claims and Collections, Bureau of Fraud Investigation and the Division of Liens and Recovery.

DARB would like to fill one (1) Clerical Associate III position to function as a Cashier Processor who will:

- Process unidentified payments received from Public Assistance customers and others not known to the DARB system by researching WMS and the HRA One Viewer.

- Provide coverage for the Cashiers window where payments are received from the various.
program areas.

- Prepare input documents and batches for data entry into the DARB DB2 system.

- Process checks received from landlords, New York City Housing Authority, Con Edison and Residential Treatment centers.

- Process credit card payments in the FOCIS application from clients making a payment for their Medicaid surplus.

- Process requests for the release of Income Savings Requirements savings through issuance of checks from Bank of America’s Escrow accounts to customers who have exited the shelter.

- Use of DARB Web to update client payment information and release of funds, posting interest accrued and savings balance transfers. He or she will be responsible for the updating of reports with daily payment and disbursement information.

- Perform scanning, indexing and quality assurance of documents to the HRA One Viewer.

- Perform other duties as may be assigned.


SCHEDULE: Monday to Friday: 9:am to 5 pm.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.