IF YOU ARE HIRED PROVISIONALLY IN THE CASEWORKER TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual, and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services (DHS) is recruiting for one (1) Caseworker who will:

- Engage clients and provide intensive case management, referrals to various programs ensuring the continuum of services for our homeless client population.

- Provide case management services including, but not limited to formulating Independent Living Plans (ILPS), verifying client benefit entitlements, using the Welfare Management System (WMS), CARES.


- Provide appropriate resources, tools, and counseling to assist clients in achieving their Independent Living Plans (ILPS) goals; make referrals for services; follow-up to ensure that the referrals are completed and track and document participant progress.

- Maintain caseloads, document, and keep accurate case records and conduct field visits to clients’ agencies, housing resources, following governing confidentiality rules, obtain and/or verify missing information to the client case record.

- Orient clients to the shelter programs, requirements, and consequences.

- Identify housing opportunities for eligible clients and identify permanent housing options.

- Perform additional related assignments as needed.

Hours/Schedule: Friday-Tuesday 8:00am - 4:00pm

*ADDITIONAL COMPENSATION*
Newly hired Caseworkers are now eligible to receive a bonus of up to $6000 during a two-year period between April 2024 to March 2026. Caseworkers hired and onboarded by April 1,2024 and who remain active on payroll through this period will have the opportunity to earn up to four (4) bi-annual $1,500 bonus payments, for a possible maximum of $6,000. Criteria are that staff remain on active status during the entirety of each six-month period listed here:

*RETENTION BONUS*

- April 1, 2024 - September 30, 2024
- October 1. 2024 - March 31, 2025.
- April 1, 2025 - September 30, 2025.
- October 1, 2025 - March 31,2026.

*ASSIGNMENT DIFFERENTIAL*

DHS CASEWORKERS RECEIVE A YEARLY DIFFERENTIAL OF $1,540.

1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).

Additional Information: Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires child-care responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker.

- Excellent writing and communication, and computer skills. Proficiency with CARES.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.