THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $75,000 - $85,000.

*THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD WELFARE SPECIALIST SUPERVISOR*

The Office of Quality Improvement (OQI), within the Division of Policy, Planning and Measurement (DPPM), evaluates case practice delivered by agency child welfare program divisions. OQI evaluates case practice through three distinct methods: 1. A detailed review of all cases that involve a child fatality, in order to identify systemic recommendations for quality improvement; 2. A detailed review of cases selected for ChildStat, a management accountability and learning session that includes borough leadership, provider agencies (including foster care and preventive, when relevant) and the executive leadership team, in order to identify opportunities for improving case practice system-wide; 3. A quantitative and qualitative review and analysis of investigations conducted by the Division of Child Protection within each borough and zone, leading to reports for DCP senior management and borough leadership.

Reporting to the Director of the Child Fatality Review Team within the Office of Quality Improvement (OQI), the Case Reviewer will be responsible for a multisystem review of Connections, the Legal Tracking System (LTS), the Health and Human Services Connect (HHS Connect) database, the Case Assignment System (CAS) and other databases to complete a comprehensive case review. The Case Reviewer will also perform other duties that facilitate improvements in practice by frontline staff within NYC Administration for Children’s Services and its contracted agencies to ensure that the mission of child safety, permanency and well-being is achieved.

Duties of the Child Fatality Review Team Case Reviewer include, but are not limited to, the following:
- Prepare comprehensive written reports which include reviews of child protection, foster care and preventive case records.
- Assess case practice to identify significant areas of study to address challenges or barriers to quality practice and service delivery.
- Participate in and present at scheduled Interdivisional Team meetings to discuss case reviews and qualitative analyses of case practice by ACS and its provider agencies, as well as the appropriateness of services provided by other systems, both public and private.
- Conduct Human Factors Debriefing sessions with DCP and provider agency staff, including managing outreach and scheduling sessions.
- Facilitate monthly Systems Learning Sessions (mapping sessions) and scheduled Systems Learning and Improvement Sessions with DCP staff, representatives of other ACS divisions, outside consultants and agency providers.
- Complete accimaps (a systems-based analysis process) as needed.
- Evaluate ACS and its provider agencies case practice performance through the utilization of a standardized review process, identifying key casework practice issues and specific indicators of quality case practice.
- Participate in orientation sessions related to the safety science model of reviewing critical incidents and child fatalities.
- Complete Systemic Scoring Analysis Tool on fatality cases reviewed.
- Complete narratives on all Systems Learning Sessions, Systems Learning and Improvements Sessions, Human Factors Debriefs and Scoring Analysis.
- Accurately input data into fatality database and Excel spreadsheets as required.
- Participate in the preparation of reports as needed.
- Support colleagues with notetaking and participation in Learning Sessions as needed.
- Support and perform other duties as needed and identified by DPPM/OQI leadership.

ADDITIONAL INFO
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $75,000 - $85,000.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.


TO APPLY
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID# 612921.
For all other applicants go to www.nyc.gov/careers and search for Job ID# 612921. Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use.

Only candidates selected for an interview will be contacted.

1. A baccalaureate degree from an accredited college or university including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology,
sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines, and 30 semester credits toward a Masters of Social Work or a graduate degree in a related field, and at least eighteen months of child welfare casework experience.

Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

- Experience in conducting case reviews and/or operational reviews/process evaluations, in-depth understanding of the policies and procedures in ACS program areas, including thorough knowledge of best practice in child protection, foster care and preventive services. - Knowledge of and ability to navigate Connections and related databases (LTS, HHS Connect, CAS). Proficiency of Microsoft Office software, including Word, Excel and PowerPoint. - Ability to work on multiple projects effectively and efficiently, both independently and collaboratively with a team. Strong organizational skills and attention to detail are a must. - Furthermore, the preferred candidate should be comfortable working within well-defined deadlines for completing reviews and reports. - Ability to present and facilitate case discussions on virtual platforms (Zoom, WebEx, Microsoft Teams). - Recent experience as a child protective supervisor or child protective specialist is a plus.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.