ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE SOCIAL WORKER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

The Bureau of Mental Health’s mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to providers that are grounded in accurate, data driven information that fosters community participation, thus reducing the stigma around mental health. The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services.

Position Summary: For NYC to be in compliance with the NYS Kendra’s Law mandate, Case Monitors are required to ensure compliance of court orders and voluntary agreements for those individuals determined to be eligible for the program and monitor the mandated services effectively and efficiently for this high-risk population. Working closely with mental health providers and staff from the Office of Assisted Outpatient Treatment, the Case Monitor will:

Job Duties and Responsibilities:

- Monitor consumer adherence to court order and treatment plan.

- Monitor weekly contact with Care Coordinator (CC)/Assertive Community Treatment (ACT) to ensure that all service providers are fulfilling their required responsibilities.

- Verify consumer services monthly by completing the monthly service verification.

- Ensure that treatment plans are complete timely.

- Document any changes to the treatment plan as needed and in consultation with AOT psychiatrists during the order.

- Monitor, follow-up, and document significant events timely and according to the policy and procedure guidelines.

- Participate in case conferences to discuss consumer eligibility for AOT as well as progress under the court order.

- Maintain consumer electronic and hard cover record.

- Collaborate with other treatment/service providers and/or hospitals regarding current consumers.

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
- a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
- additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
- a public sector defined benefit pension plan with steady monthly payments in retirement.
- a tax-deferred savings program and
- a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Qualification Requirements
A Master's Degree in Social Work from an accredited school of social work.

License Requirements
You will be required to have a valid Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) license issued by the New York State Department of Education within one year of the date of appointment. This license must be presented to the appointing officer at the time of appointment or, if it is obtained after appointment, at the time it is received. This license must be maintained for the duration of your employment.

If you fail to obtain your LMSW or LCSW license within one year of the date of appointment, your probationary period will be automatically extended for six months. If you fail to obtain the required license by the end of 18 months of service, you will be terminated.

Special Note

Section 424-a of the New York Social service Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

Extensive knowledge of community mental health resources familiar with mental health terminology excellent interpersonal and communication skills ability to interface with service providers from all sectors of the service system and strong organizational skills.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.