- Support the Office of the Deputy Commissioner as needed
- Lead and coordinate quality, efficiency projects and activities to ensure continuous best practices, and quality improvement. Analyze existing workflows and perform best practice benchmark gap analysis. Develop processes and procedures to effectively meet or exceed stakeholder expectations. Articulate and present challenges and recommendations in a clear, and concise manner to all stakeholders
- Provide input, document requirements and support the design and delivery of human resource management improvements, program staff right-sizing, organizational structure evaluation, and training programs
- Develop/ update process documentation, work instructions and other tools to support execution
- Collaborate cross-functionally on full life cycle process evaluation and improvements. Conduct on-going research and benchmark against industry best practices. Organize cross functional groups across departments to work collaboratively toward the effective and efficient pursuit of pre-determined goals.
- Effectively represent and communicate Division functions to stakeholders and outside

A baccalaureate degree from an accredited college and two years of satisfactory, full-time
experience related to the projects and policies to be studied in the particular position.

- Must be detail oriented and highly organized - Excels at conducting independent research - Advanced knowledge of MS Word, Excel and PowerPoint required - Strong presentation skills and ability to create presentations. - Excellent written and verbal communication skills - Effective time management and organizational skills - Ability to create and comprehend complex reports - Ability to work in a fast-paced, team environment and under pressure of deadlines Experience: - Minimum of 3 years’ experience participating in Environmental and SHPO related work - Ability to present complex processes in easy to understand terms to various cross functional stakeholders to receive approval - Ability to track detailed project plans and high level milestones across cross functional teams to ensure projects are on track

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.