APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE FRAUD INVESTIGATOR CIVIL SERVICE TITLE

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

The Bureau of Eligibility Verification (BEV) is mandated to deter cash assistance fraud at the application level. BEV contributes to the integrity of cash assistance process by conducting eligibility reviews of applicants by conducting extensive fieldwork to interview suspected persons, collateral persons, complainants, and/or witnesses to obtain and verify information.

The Bureau of Eligibility Verification (BEV) is recruiting for (1) one Associate Fraud Investigator II to function as a Borough Chief, who will:

- Manage the assignment of work for ail sub-units under supervision. Monitor and implement the investigative process on an ongoing basis. Provide feedback to the appropriate personnel.

- Identify and schedule tasks, due dates and goals to ensure the efficiency and progress of field activities.

- Approve completed cases received from investigative staff. Review completed case records. Prepare it for the Field Director. Prepare weekly and monthly reports on the status and progress of all ongoing and completed investigations.

- Ensure that Investigators have access and are properly trained in the use of all necessary programs such as TALX, a subsidiary of Equifax, and Lexis Nexis National Property and Luxury Vehicle databases and equipment.

- Maintain control on all case records assigned to the unit. Prepare unit statistical reports based on reviews and investigative findings.

- Consult with the Field Director to discuss the status of investigations, along with ongoing activities and progress, as they relate to the DSS-Accountability Office (AO) mission.

- Make recommendation to Director and upper management regarding strategies in certain particular cases.

- Conference with investigative staff to discuss issues that require immediate attention. Interpret directives and ensure that staff adheres to Agency policies and procedures.

- Monitor time and leave of subordinate staff. Evaluate and rate their job performance. Provide staff with training and development on new and existing policy and procedures governing the investigative process.

- Perform other related duties as assigned.


Hours/Schedule: 9AM -5PM

ASSOCIATE FRAUD INVESTIGATOR ( - 31118

1. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience, acquired within the United States in one or a combination of the following: performing investigations involving criminal and/or fraudulent activities; evaluating credit histories; searching for assets; and/or researching, compiling and/or locating evidence or information in order to build a case or uncover activities of criminal, corrupt, unlawful or unethical nature involving public or private funds, one year of which shall have been in a supervisory or administrative capacity; or
2. An associate degree or 60 semester credits from an accredited college, including or supplemented by 12 semester credits from an accredited United States college in criminal justice, forensic science, police science, criminology, criminal justice administration and planning, and/or law or related field and three years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
3. A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and have one year of supervisory or administrative experience in the areas described in "1" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, including or supplemented by 6 semester credits in the areas described in "2" above for one year of experience.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.