DOT is seeking a Billing Supervisor to support the implementation of outdoor dining in New York City as a member of the Open Restaurants team. NYC launched the groundbreaking Open Restaurant Program during the height of the COVID-19 emergency to expand outdoor dining options and help restaurants rebound in difficult economic times. The City is now working to turn the emergency program into a safe, accessible, attractive permanent program. Under the direction of the Executive Director of Open Restaurants, the Billing Supervisor will assist the Executive Director and senior staff with the preparation of billing and renewal notices, resolve and investigate billing inquiries and claims from the public, maintain complete and accurate financial and insurance records, oversee security deposits, prepare and maintain revenue reports, ensure database entries are up to date, create ad-hoc reports, supervise invoice specialists/other junior staff, and perform special projects as needed.

1. A baccalaureate degree from an accredited college and four years of full-time experience investigating and settling liability claims, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing the investigation and settlement of liability claims or related work;

2. Education and/or experience equivalent to "1" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.

Strong, creative, and analytical problem-solving skills exceptional organizational skills excellent verbal and written communication skills proficient in Microsoft Office and experience working with the public and community organizations desired.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.