About TRS
Since 1917, the Teachers’ Retirement System of the City of New York (TRS) has been securing better futures for NYC educators. With a pension fund valued at approximately $120 billion, TRS serves over 215,000 members, providing them with retirement, disability, and death benefit services.
At TRS, we seek dedicated professionals who are passionate about their work and committed to excellence. We pride ourselves on our member-centric culture, focused on delivering outstanding service and support to our members.

Position Summary
The successful candidate is detail oriented and will possess strong critical thinking and analytical skills, allowing them to efficiently analyze and reconcile financial records, meet deadlines, and manage a wide range of system updates and accounting activities. The ideal candidate should thrive in an environment where they can handle multiple tasks, accept new responsibilities, and proactively recommend improvements to procedures. This role requires effective communication with both internal teams and external stakeholders, a member-focused approach to problem-solving, and the ability to assist in system enhancement and modernization testing efforts.

Key Responsibilities
- Review and provide recommendations to improve unit procedures. Analyze unit’s activity dashboard to identify inefficiencies. Assist in employee training and evaluate peer performance for accuracy and maintain production records.
- Report on technical system issues, participate in the UAT/SAT testing, access accuracy of Systems' records and communicate daily with IT on all aspects related to unit's issues.
- Participate in the analysis and evaluation of accounting computations, reconciliations and financial reports for annual and interim financial statements.
- Monitor and support Electronic Fund Transfer (EFT) transactions, including replacement checks, check reissues, EFT reversals and reconciliations for accurate processing.
- Oversee incoming inquiries from the Call Center or Legal Department, serving as technical consultant on complex inquiries, and retrieving financial data and information as necessary.
- Assist in the modernization of financial systems, including testing of system enhancements and updates. Work with the IT team to ensure all changes are properly assessed, tested, and implemented.

ASSOCIATE RETIREMENT BENEFITS - 40493

1. An associate degree or completion of 60 semester credits from an accredited college or university, including or supplemented by 9 semester credits in mathematics, statistics, accounting and/or actuarial science and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan;
b) for customer service in a financial institution; and/or c) in a position requiring the application of law, rules and regulations and the use of statistical, actuarial or similar tables; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of the experience described in "1" above. Each 15 semester credits from an accredited college including at least 3 credits in the areas described in "1" above may be substituted for each 6 months of experience to a maximum of 2 years experience. All candidates must have a four-year high school diploma or its educational equivalent and at least 2 years of experience as described in "1" above.

- At least two years of satisfactory, full-time experience in related accounting or system modernization field. - Strong knowledge of Microsoft Office, including proficiency in VLOOKUP, JOIN functions and mail-merge. - Solid understanding of basic accounting transactions and reconciliation processes. - Knowledge of Tableau, Python and similar applications is preferable. - Results-oriented with strong analytical thinking and proficient in accounting computations. - Excellent verbal and written communication skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.