The New York City Housing Authority is seeking a Deputy Director for the Applications and Tenancy Administration Department (ATAD). Reporting to the Director of ATAD, the Deputy Director is responsible for management of system initiatives, data analysis and reporting, updating policy and procedure, oversight and management of the wait list and administrative tasks for the department.

Responsibilities include, but are not limited to, the following:

- Oversight and guidance of a project team for business improvement projects focused on delivering efficiencies and improved customer service.
- Work closely with executive and senior management teams to develop strategies for organizational improvement.
- Manage the department’s overall performance; and motivate the team to exceed department goals and objectives.
- Collaborate with cross functional teams, including IT and Legal, to ensure successful assessment, execution, and sustainability.
- Interface with various stakeholders on all levels, including management, staff, tenants and partner agencies.
- Participate and guide in valuation and redesign of ATAD policy, procedures and processes, including wait list, eligibility and transfer issues ensuring compliance with local, state and federal
regulations related to public housing admissions and wait list management.
- Ensure the department adapts to new processes by developing, reviewing, approving and communicating training materials and programs and communication for relevant internal and
external stakeholders.
- Oversight of department reporting, including creation and management of routine reports and responding to ad hoc data requests
- Oversight of the Administrative Support Division (ASD). ASD manages personnel and budget issues, supplies, reporting, forms, procedures and training documents and represents ATAD
at public events, Impartial Hearings, Family Re-entry and Criminal Justice Committees. The division also manages customer correspondence and inquiries for ATAD and DHS
Program Liaison duties.
- Monitor the department’s budget and assist with the development of spending plans
- Handle personnel related tasks such as approving leave of absence requests, monitoring overtime, and hiring activities (e.g., interviewing and selecting candidates)
- Oversight of administrative and personnel actions related to the department, including managing assignments, monitoring productivity, staff training, departmental budgeting, etc.
- Oversight of DHS program referrals including monitoring, troubleshooting and reporting on intake, eligibility and rentals.
- Oversight and management of the Intake/Planning Division. The Intake Unit reviews and processes emergency applications and upgrade requests for Victims of Domestic Violence
(VAWA), Intimidated Witnesses and Agency referred applications. The Planning Unit reviews, evaluates, and reports on vacancies at NYCHA developments. This unit schedules eligibility
interviews based on development waiting list needs. They also conduct outreaches for developments with immediate needs.
- Monitor and report on NYCHA vacancies and vacancy issues including participation in reoccurring management meetings. This includes evaluating the wait list with respect to vacancies
and making recommendations and decisions related to wait list management.
- Perform other duties as assigned.

Additional Information
1. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Staff Analyst to apply.
2. Candidates with permanent civil service status in the titles of Administrative Housing Manager or Administrative Community Relations Specialist will also be considered.
3. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR
PREFERRED LIST FOR THE SAME TITLE.
4. For NYCHA employees, employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level
(if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, visit the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

ADMINISTRATIVE STAFF ANALYST - 1002E

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

- Exceptional project management and time management skills. - Strategic planning and experience in business process improvement or similar experience. - Data analysis and reporting skills. - Excellent verbal and written communications skills. - Ability to manage multiple projects with a wide degree of latitude. - Energetic, professional and resourceful with ability to enhance traditional project management strategies - Ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies. - Ability to acquire and administer human, financial, material and information resources in a manner which instills public trust and accomplishes the organization’s mission. - Ability to explain, advocate and express facts and ideas negotiate with individuals and groups internally and externally. - Experience in managing teams and complex projects. - Ability to overseeing work to analyze organizational issues, identify solutions, mitigate risks, and implement recommendations. - Competency in analysis, reporting, business planning and communication. Skilled Desired - Proven background in data analysis and forecasting - Extensive knowledge of NYCHA and HUD regulations, admission policies and procedures for Public Housing. - Broad knowledge of Public Housing processing for various applicant programs. - Background and working knowledge of forecasting City-wide coverage of rentable vacancies. - Background and knowledge of relocation, off the rent roll, and tenancy actions and policies. - Working knowledge of NYCHA’s Departmental budgeting.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.