HERO is the sole 24/7 DHS organizational unit that identifies and secures shelter for families and single adults who apply for emergency housing assistance. HERO is composed of seven sections: Placement, Transfers and Transportation, Vacancy Control for Families with Children and Single Adults, Data & Systems, Strategic Initiatives, Care Day Certification and Portfolio Management.

The Department of Homeless Services is recruiting for two (2) Caseworkers to function as an Asylum Placement Specialist, who will:

- Liaise with two or more agencies by obtaining and conveying information and providing feedback in order to facilitate cooperation; coordinate activities; maintain current records.

- Assess each family’s needs to match them appropriately to shelter vacancies within the DHS portfolio.

- Coordinate referrals, arrivals and transportation for conditional families and/or eligible families for temporary housing throughout the five boroughs.

- Prepare standardized summary reports, vacancy forms, records, enter codes and information obtained from Intake Centers and facilities in order to ensure that records are complete and accurate.

- Analyze and solve problems that arise from placements, transfers and room vacancies.

- Complete Placement Verification Sheets (PVC) accurately and according to protocol.

- Ensure that all families who are processed through the Intake Centers each day are given a placement.

1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).

Additional Information: Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires child-care responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.