THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $73,641.00 - $94,079.00

Permanent Child Protective Specialists are encouraged to apply. It is important that you have taken the promotional Child Protective Specialist Supervisor Exam #3558 to avoid being “bumped” out of your position when the eligible list for this title is established.

Please provide a cover letter specifying the borough you would like to be interviewed for.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services. In child welfare, ACS contracts with private nonprofit organizations to support and stabilize families at risk of a crisis through preventive services and provides foster care services for children not able to safely remain at home. Each year, the agency’s Division of Child Protection responds to more than 50,000 reports of suspected child abuse or neglect. In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families. ACS is also a key part of NYCs early childhood and education continuum, providing childcare assistance to thousands of child welfare involved and low-income children so they can access safe, affordable, quality care.

Emergency Children’s Services (ECS) is the after-hours service component of NYC Children’s Services. ECS’s child protective staff conduct initial investigations of reported abuse and neglect cases after standard working hours, from 4:00pm to 8:00am, Mondays through Fridays; 24 hours a day during weekends and holidays; and serving as the hub for field operation as needed during emergency events or natural disasters such as snowstorms, hurricanes, etc. ECS child protective staff generally perform the same functions as child protective staff in Borough office PD Units. ECS is based in Manhattan, but staff investigate cases throughout the city. Emergency Children’s Services (ECS) is the after-hours service component of NYC Children’s Services.

ECS’s child protective services staff conduct initial investigations of reported abuse and neglect cases after standard working hours, from 4:00pm to 8:00am, Mondays through Fridays, and 24 hours a day during weekends and holidays. Under the general supervision of the Child Protective Supervisor Level II, with moderate latitude for the exercise of independent action and decision making, the Child Protective Specialist Supervisor I will be responsible for the following:

- Utilize social services skills and experience to work with more sensitive and difficult cases involving investigations of abuse or neglect.
- Function as a consultant to caseworkers, offering resource information related to human service providers, legal services, etc.
- Serve a quality assurance function by reviewing narrative reports and supervisory controls, sampling data, reconciling figures, and ensuring consistency and accuracy of data.
- In the absence of the Supervisor II and at the discretion of the CPM, may provide unit supervisory coverage and sign off on any case actions or forms, which would ordinarily require the Supervisor II’s signature.
- At the direction of the Supervisor II, the Supervisor I makes field visits for the purposes of investigation or consultation and to ensure that unit’s mandated monthly visits are completed with his/her role flexibility.
- Develop a plan for deployment of cases when caseload dispersal is necessary.
- Perform related tasks.
- Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to subordinates on a regular basis.
- Attend, participate, and provide support to Child Protective Specialist staff with all type of conferences.
- As needed the Supervisor I may make field visits for the purposes of investigation or consultation.
- Provide a written review and face to face conference with the CPS staff on the 5 days and 25 days review on each case active in the unit. Review FSS, FASP, LTS and FAD as part of the 5 days review.
- Cover Child Protective Specialist caseloads when the worker is on medical leave and/or vacation.
- The Supervisor I will assist Supervisor II with the review of determination and corrective action letters prior to them being sent to either foster care agencies or daycare.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience.

Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.

The preferred candidate should possess the following: - A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field. - Master of Social Work degree or Master’s degree in a related discipline. - Excellent communications skills. - Ability to deal tactfully and effectively with diverse constituencies at all levels and an extensive understanding of child welfare issues. - Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system. - Familiarity working with NYC’s diverse communities experience and ability to step into an existing unit and assume all responsibility quickly. - Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.