This unit will work in collaboration with Property Management by providing support through the conversion process of The Trust. This unit will also work closely with various NYCHA departments to ensure the completion of all tasks related to the final conversion of the Trust properties.

- Train end-users on reports and dashboards.
- Prepare evaluation reports, analyze documents, and track programs concerning the resolution of tenancy related issues.
- Assist Trust developments in reducing open and pending of annual and interim recertification's in the Siebel System.
- Supervise Trust Conversion Liaison Assistant activities.
- Represent department at Trust conversion meetings.
- Travel to Trust developments throughout NYCHA’s portfolio.
- Respond to inquiries, conduct research, and offer support to the Trust management office.
- Work closely with Development staff to ensure timely completion and/or resolution of Trust conversion activities.
- Communicate with or respond to requests from internal and external stakeholders.
- Update and maintain Trust conversion checklists and reporting.
- Complete special projects, ad-hoc analysis, and prepare relevant reports or presentations as assigned.

Additional Information
1. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Assistant Housing Manager to apply.
2. This position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.
3. This vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System
(ATLS) must reapply to this vacancy posting to be considered for this position.
4. Employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college, and one year of full-time satisfactory supervisory and/or administrative experience in housing management at a development or developments containing at least 150 apartments, including overseeing the performance of duties such as: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or

2. A four -year high school diploma or its educational equivalent, and five years of the full-time satisfactory experience as described in "1" above; or

3. A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credits may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full time satisfactory experience. However, all candidates must have a four year high school diploma or its educational equivalent.

1. A baccalaureate degree from an accredited college, and five years of full-time satisfactory supervisory and/or administrative experience in housing management at a development or developments containing at least 150 apartments, including overseeing the performance of duties such as: interviewing applicants, determining eligibility gathering and evaluating information to resolve complaints collecting rents and/or resolving tenant related problems. 2. Intermediate Microsoft Excel, PowerPoint, and work skills. 3. Ability to navigate various online databases. 4. Ability to communicate clearly and concisely, both verbally and in writing. 5. Excellent detail-orientation and follow up skills. 6. Experience using and navigating Siebel, AS400, EIV 7. Excellent communication and organizational skills 8. Ability to monitor caseload and work independently. 9. Understanding of NYCHA and departmental policies and procedures, and overall operational structure.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.