The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City including yellow medallion taxis, community car services and livery cars, black car services, luxury limousines, commuter vans and paratransit services. Combined, the TLC regulates industries that are responsible for over 500,000 daily trips, serving over 1,000,000 passengers. Our role is to ensure that each passenger's riding experience is safe, comfortable and convenient.

Under the supervision of the Legal Affairs Office, the Records Access Officer, and the General Counsel, the successful candidate will:

- Serve as records access clerk, tracking and filing Freedom of Information Law (FOIL), Inter-governmental and Subpoena requests from agencies and the public; obtaining responsive documents from other parts of the agency; redacting personal and confidential information from these documents; provide documents to the requestors pursuant to our legal obligations; and consulting with supervisors and attorneys as needed.
- Handle telephone inquiries from the public, providing courteous and accurate responses, or referring inquiries as appropriate.
- Perform clerical tasks for attorneys.
- Work cooperatively with other support staff to ensure coverage of the office.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Computer literacy and either facility with, or ability to learn quickly, Microsoft Access, Excel, and Word Adobe Acrobat and TLC TAMIS mainframe database. - Commitment to teamwork and the ability to work independently. - Great management, analytical, organizational, communication and interpersonal skills - Proficiency in a language other than English is a plus - Ability to clearly communicate complex messages to a diverse population of TLC licensees

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.