APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE.

Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health conditions reach their highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, individualized clinical and support services. CAS works with other components of HRA and with other governmental and non-governmental service providers to create new programs and to. integrate and refi ne existing services so the people it serves can achieve their maximum functional capacity.

The Assistant Deputy Commissioner for Administration and Program Facilitation oversees the provision of administrative and program facilitation services to all operational divisions in CAS. The Assistant Deputy Commissioner administers and manages functions related to the re-engineering of business processes, contract development, maintenance, monitoring and quality assurance activities, budgetary, fiscal, and procurement functions, policy and program development, management planning and reporting, office support services, including personnel functions, administrative support and facilities planning and management. The ADC provides oversight for the following units: Benefits Access Center (BAC90), Homebound Assessment Referral Unit (HARU), Emergency Utility Intervention Program (EUIP), Office of Contracts, Finance, Management & Management Planning (OCFMMP), and the Division of Personnel Management.

CAS is recruiting for one (1) Administrative Staff Analyst (Administration and Program Facilitation), M-IV who will:

- Manage the operations of CAS's Office of Administration and Program Facilitation, which includes administrative oversight of its six sub-offices. Monitor their performance and oversees the coordination of activities among the Administration and Program Facilitation Offices.

- Formulate and implement policies, procedures, and systems regarding the operation of Administration and Program Facilitation offices, in order to strengthen and enhance the provision of services in support of CAS's operational divisions.

- Meet regularly with subordinate managers and staff of CAS's Office of Administration and Program Facilitation to: develop goals and objectives: set priorities; perform risk analysis; delegate responsibilities; delineate assignments and tasks, monitor progress, and ensure satisfactory performance of responsibilities and assignments.

- Interact with high-level government offices at the Federal, State and City level as well as other agencies and the private and non-profit sector to develop new policies, procedures, and practices to improve operational efficiency and the quality of services provided through coordinated planning and integrated service activities.

- Act as the principal advisor and consultant to the Deputy Commissioner on automated systems, contracts, procurement, budget and fiscal activities, management planning, audits, FOIL requests, legal issues, human resources, and labor relations.

- Perform special high-level projects as assigned by the Deputy Commissioner of CAS.

- Serve as the Deputy Commissioner's designee on task forces, committees, including RFP selection committees, and work groups representing CAS's position on policies, programs, and procedures.

Work Location: 4 World Trade Center

Work Schedule: Monday to Friday: 9:00AM – 5:00PM

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

- Strong administrative and management skills. - Strong oral and written communication skills. - Experience managing multiple divisions in a large organization. - Excellent computer skills. - Excellent analytical skills. - Experience in NYC Budget, Contracts and Procurement policies and procedures. - Strong interpersonal skills to effectively communicate with all levels of management within CAS and HRA as well as other city agencies and vendors. - Knowledge of Agency and NYC Human Resources policies and procedures. - Ability to work under pressure and meet deadlines. - Operational knowledge of the overall administration and functioning of HRA Benefits Access Centers by assisting public assistance recipients to achieve their highest level of self-reliance by providing a continuum of services, including Public Assistance (PA) and food stamp benefits, job search, and other related services.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.