The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s, Adult Families and Families with Children’s intake and assessment sites. Both are directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. This division will consolidate all of DHS’ intake and assessment positions, which includes all the Preventive Assistance for Temporary Housing (PATH), and the Intake, Assessment & Capacity Management.

The Department Of Homeless Services is recruiting for (1) one Administrative Director of Social Services, to function as an Assistant Commissioner for Shelter Operations who will:

- Direct, manage and exercises functional control over the Division’s seven (7) assessment shelters, which operate 24 hours a day, 7 days a week.

- Ensure clients receive medical and psychological evaluations. Case management services, which include benefit and entitlements assistance, referrals for community-based support services and rehousing assistance.

- Advise and consult with Associate Commissioner and other Senior Agency staff, on all matters pertaining to Assessment Operations.

- Administer provisions for shelter and related social services to single adult men and women in both the directly operated and contracted facilities throughout the city; and ensure compliance with court orders.

- Manage and administratively controls the shelter contracting process, including the budgeting, financial and legal aspects.

- Execute cutting-edge best practices in homeless services delivery relating to Adults/Assessment Operations. Implement leading-edge best practices of homeless service delivery to determine effectiveness and organizational applicability.

* Position requires oversight of programs that operate around the clock, seven days a week.

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

- Excellent communication and interpersonal skills. - Previous experience managing and resolving conflict. - Able to manage multiple projects and work in a fast-paced environment. - Previous experience working with the homeless.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.