The New York City Taxi and Limousine Commission (TLC) is the biggest and boldest for-hire transportation agency in the nation, taking on the challenge of licensing and regulating the city’s iconic yellow and green taxis, Uber and Lyft vehicles, commuter vans, and luxury limousines. Every day we make sure over one million riders arrive at their destination safely and comfortably, and we’re just getting started. We’re not afraid to embrace new technologies and ideas and we’re constantly pushing the limits of what’s possible. You’ll collaborate and streamline our operations to keep up with the rapid pace of change. We’re also a champion of open data and accessibility leading the charge to make the city’s transportation options more inclusive. So, buckle up and join us on this wild ride!

If you’re a technologist with a passion for civic service, innovation, and collaborative problem-solving this role offers a rewarding opportunity to make a meaningful impact. As the Application Development Manager, you’ll be responsible for:

- Leading a team of software development engineers that enhance and support the IT systems used to regulate the City's Taxi industry.
- Take an active role in architecting and implementing web, CRM and custom applications to meet agency needs.
- Deliver solutions that comply with the City’s cybersecurity policies as defined by OTI Cyber Command.
- Ensure knowledge is documented, updated, and distributed within the team.
- Coordinate with product owners and project managers to ensure solutions are delivered in a timely manner and of the highest quality.

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

MUST BE SERVING IN A PERMANENT COMPUTER SYSTEMS MANAGER TITLE TO APPLY. - Candidates with IT management experience in city government will be preferred. - Operational experience supporting business critical applications. - A strong understanding of the “Shift Left Security” approach as applied to the SDLC. - Experience with delivering responsive websites that are WCAG 2+ compliant. - Understanding of normalized and de-normalized data models in context of relational and noSQL databases. - Experience customizing CRM platforms such as Salesforce and Microsoft Dynamics. - Experience with automated unit testing. - 7 years of experience managing web application development engineering teams. - Strong leadership, mentorship, and problem-solving skills with a collaborative mindset. - 7 years of hands-on experience implementing CI/CD automation and version control tools, such as Azure DevOps Pipelines, Jenkins, and Git. - 7 years of hands-on experience with .NET web application and WCF development. - 7 years of hands-on experience designing relational databases leveraging MSSQL, SSIS, and similar tools. - 5 years of hands-on experience delivering solutions built on cloud platforms such as Azure or AWS. - 5 years of hands-on web development experience with HTML, JavaScript & CSS. - Experience with SAST and DAST security tools such as Veracode and SonarQube. - Awareness of critical concepts in Agile values and principles. - Excellent written and verbal communication skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.