The Office of Domestic Violence Services (DVS) Domestic Violence Services has the largest portfolio of temporary residential housing (shelter) for domestic violence survivors in the nation. ODV contracts with not-for-profit organizations offering supportive services for survivors of domestic violence and their children in emergency and transitional shelter and in the community. All programs provide a safe environment as well as trauma informed, client center and culturally responsive care, counseling, advocacy, and referrals for community-based services.

In addition to emergency shelter, DVS works closely with community based-nonresidential domestic violence programs by providing funding and oversight to support their services to survivors including advocacy in seeking social services, housing, counseling immigration and legal services. DVS also supervises the Teen Relationship abuse Prevention Program (RAPP), a school-based primary prevention program focusing on healthy relationship skills building currently operating across NYC middle and high schools.

Under the direct supervision of Eligibility Program Director, will be responsible for providing support and instruction to DVS/ADVENT Eligibility Supervisors and liaise with FIA Benefit Access Centers to determine eligibility for public assistance for clients referred to the Domestic Violence Liaison Special Services Unit to ensure that eligibility for waivers under the Family Violence Option Act (FVO) are conducted for applicants reporting domestic violence. The Anti-Domestic Violence Eligibility Needs Team (ADVENT) is an extension of the Domestic Violence Liaison Unit as a specialized unit that addresses the needs of domestic violence survivors in emergency DV shelter who are on cash assistance or receiving public assistance benefits.


The Office of Domestic Violence Services (DVS) is recruiting to hire one (1) Principal Administrative Associate level II to function as an ADVENT Eligibility Liaison.

- Assist in the reimbursement process by verifying the accuracy of invoices, ensuring compliance with contract terms, and facilitating timely payments to contracted shelter providers. Checks all invoices submitted for payment to ensure correctness of services being billed.

- Obtain billing data and provides reporting to Billing Supervisor, liaising with the HRA/Accounts Payable and Receivable Division for expedited and advance invoice payments when necessary. Keeps track of monthly payment to shelters to ensure timeliness of payments. Approves monthly invoices to HRA/Accounts Payable and Receivable for final processing and payment.

- Use web-based systems, Welfare Management System (WMS) and Shelter Occupancy and Referral Tracking System (SORTS) to check and compare financial data to determine reimbursements for shelters.

- Analyze shelter occupancy data to identify trends, patterns, and potential areas for improvement in the reimbursement process; and prepares reports summarizing shelter occupancy rates, reimbursement status, and financial performance to relevant stakeholders.

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.