The Department for the Aging (NYC Aging), through its Bureau of Social Services (BSS), is seeking a professional with experience in contract oversight, provision of social services, and analytical skills. Under administrative direction, with latitude for independent action and judgment, the Administrator of Contract Management will:

- Perform central coordination role across the Bureau of Social Services portfolio to develop, modify and standardize assessment tools and processes across program areas on an annual basis to ensure that the assessment process is fair, clear and consistent and reflective of program and agency-wide standards. Additionally tools must incorporate performance metrics and other NYC Aging goals and objectives.

- Create and maintain Online program tools to reflect program standards based on NYC Aging goals and objectives and be in line with current New York State Office for the Aging (NYSOFA) service regulations.

- Perform analysis of the performance metrics and program assessment results to identify compliance patterns, emerging risks and opportunities for continuous quality improvement.

- Ensure timely submission of vendor performance evaluations in the city's system of record, the Procurement and Sourcing Solutions Portal (PASSPort) annually.

- Develop consistent technical assistance practices and contract administration protocols, workflows and guidance for contract management staff.

- Oversee the Bureau's settlement and grievance process to ensure that client rights are protected.

- Oversee the Bureau's response to emergencies and coordinate with other Department Bureaus.

- Manage, coordinate and track the roll-out of new and innovative projects that involve our Bureau's contractors.

- Liaise with the Department's Training and Capacity building unit to communicate training needs, and partner in the development and ongoing provision of trainings for staff.

- Provide back up to NYC Aging's Program Officers by performing program assessments and meeting with providers.

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.

- Previous experience working with older adults preferred. - The preferred candidate needs to be able to take initiative and work collaboratively and independently. - Experience in contract management and working with community partners a plus. - Experience in developing creative solutions to problems. - Excellent project management skills, verbal and writing skills, and time management skills preferred. - Strong analytical skills and ability to communicate clearly and succinctly a plus. - Proficient in Microsoft Word, Excel and PowerPoint with the ability to use the latest technology.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.