Administrative Support
- DEPARTMENT OF FINANCE
- Full-time
Location
MANHATTAN
- Exam may be required
Department
A/C Property Valuation
Job Description
IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
Property Valuation and Tax Mapping is responsible for valuing more than one million properties in the city and overseeing assessments and valuations in a fair and equitable manner. The valuations enable the efficient and effective collection of property tax revenues for New York City.
The Division is seeking an individual for the Property Valuation & Tax Mapping's Executive Office who will perform a variety of executive, administrative, and personnel-related responsibilities. The selected candidate will report to the senior administrative staff of the Executive Office.
Responsibilities include, but are not limited to the following:
- Support the Deputy Commissioner and provide additional support to executive team members as directed.
- Ensure that division goals and objectives are accomplished and that operations run efficiently.
- Provide high-level general administrative support for the day-to-day functions of the Executive Office.
- Answer phones, manage executive's calendars, schedule meetings, compile weekly reports, monthly newsletters, presentations and other-format documents, using experience and judgment to decide what should be included in each document. Including out-of-town travel, compiling expense reports, and staff reimbursement forms.
- Support recruitment and hiring processes for Property Valuation & Tax Mapping Office. May assist with the division's PS and procurement budget.
- Prioritize and produce high quality emails and messages to individuals at all levels of the organization.
- Schedule conference rooms and collaborate with external units to schedule in-person and online meetings.
- Assist customers with property valuations issues, via telephone, email and/or in-person.
- Review, track and assign all incoming mail and other written materials. Process and direct mail and incoming packages or deliveries to correct parties.
- Manage and track the supply needs using the PASSPort system.
- Serve as a point of contact for property staff and assist with resolving time & leave issues, including other NYC departments.
- Serve as a contact person for administrative issues regarding IT software, devices, and facility issues, coordinate repairs.
- Provide information by answering questions and requests. Filter, log and follow up with external departments on the status, and completion of Taxpayer inquiries.
- Maintain comprehensive filing system; maintain accurate departmental records to ensure the integrity of the information.
- Support the Property Executive Office with assigned special projects and complete other tasks, as necessary.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
- Experience serving in an Executive or Human Resources Office and/or in an administrative assistant, personal assistant or executive assistant role supporting a senior management or Deputy/Assistant Commissioner level preferred. - Ability to maintain a level of integrity and discretion with highly confidential information. - High degree of professionalism in dealing with diverse groups of people, senior executives, staff, and business partners. - Make appropriate, informed decisions regarding priorities and available time. - Ability to complete a high volume of tasks and projects with minimal guidance. - Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround. - Advanced organizational and communication skills, as well as critical thinking and problem-solving. - Exceptional communication skills, strong time management and prioritization abilities, strong attention to detail, confidentiality, calendar management, problem-solving, interpersonal savvy, adaptability. - Ability to handle sensitive information with discretion, all while maintaining a professional demeanor when interacting with senior management and stakeholders. - A proactive approach to problem-solving, eagerness to learn, and anticipatory orientation (ability to plan and forecast needs). - Demonstrated proficiency with the entire MS Office suite. - Strong knowledge of Adobe – create, and convert files to other formats, insert and remove fields, pages, or unwanted material from forms. - Knowledge of property valuation, exemptions and/or taxation and policy is a plus. - Knowledgeable of how to locate information in ACRIS, and on the Tax Map. - Excel, familiarity with VLOOKUP, Sum function, how to filter items. - PowerPoint – Create original presentations or from a template. Add text, images, art, and videos. Add transitions, and animations to slides - The capacity to track and filter correspondence and arrange both physical and electronic files.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
717509
Title code
10124
Civil service title
PRINCIPAL ADMINISTRATIVE ASSOC
Title classification
Competitive-1
Business title
Administrative Support
Posted until
2025-07-23
- Experienced (non-manager)
Job level
02
Number of positions
1
Work location
66 John Street, New York, Ny
- Administration & Human Resources