Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

Under the direct supervision of the Executive Director of the Office of Support Services with the latitude for independent initiative and judgment, the Administrative Coordinator is responsible for assisting the Executive Director in the development and implementation of policies as it relates to the centralization and automation of the Office of Support Services. The Administrative Coordinator will also be responsible for monitoring overall results, evaluating programmatic initiatives and outcomes, and conducting recurring and/or ad hoc studies as needed to gauge program effectiveness. The Administrative Coordinator is responsible for coordinating and monitoring several ongoing TALX (Employment & Income Verification Services) related projects involving the Job Centers, Non-Cash Assistance centers and other programs under the auspices of the Office of Support Services.

FIA’s Office of Support Services, Office of Central Processing is recruiting for one (1) Principal Administrative Associate III, to function as an Administrative Coordinator, who will:

- Produce statistical reports using data collected from unit programs and other agency
programs Which are forwarded to the United States Department of Agriculture (USDA)
ensuring compliance with current federal regulations requiring HRA to initiate
overpayment claims against households that receive more Food Stamp benefits than
the household is entitled to; Monitors overpayment errors by identifying, evaluating
and developing valid Food Stamp overpayment claims to prevent the agency and the
City from fiscal sanctions.

- Liaise with the Office of Temporary Disability Assistance (OTDA) to monitor and identify
cash assistance (CA) cases with employment income using the Resource File Integration
(RFI) computer program. Case information is analyzed and forwarded to the Job Centers
for appropriate budget changes. The Administrative Coordinator then calculates savings
to the agency from case closings or cases re-budgeted; Prepares report reflecting net
savings for the Executive Director.

- Collaborate with Management Information System (MIS) to help establish standards and
protocols in the automation of new software I data basing programs by obtaining and
conveying agency policies and procedures relevant to the processing of work for the Office
of Support Services in order to facilitate the development of automated systems needed
for the improvement of current processes and work flow.

- Evaluate and interpret proposed policy changes affecting the program areas under the
auspices of the Office of Support Services by focusing on and researching the impact the
proposed changes will have on current program practices and provides recommendations
to the Executive Director.

- Draft reports, memoranda and letters on behalf of the Executive Director using extensive
word processing and spreadsheet applications; creates manilg ent reports and
correspondence on behalf of the Executive Director for distribution within the Family
Independe"f e Administration.

- Represent the Executive Director at meetings with other program representatives that directly
or indirectly impacts on the operation of the Office of Support Services by conveying information
concerning the office's activities and conveying the contents of meetings to the Executive Director.

- Respond to -telephone requests for information and clarification from other agencies and program
areas by determining what information is requested and communicating the correct response.

- Make on-site visits to unit programs to collect data in order to develop methods to improve
productivity and efficiency for these programs. Participates in management studies and special
projects as assigned by the Executive Director.

- Liaison for the HRA Job Training Program (JTP) along with Employment Services. Coordinating
and monitoring the workers placement within certain positions in HRA locations.

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.