The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 302developments that house about 390,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $5 billion capital projects portfolio - one of the largest in NY State - as well as a range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling up sustainability and resiliency technologies and practices, improving residents’ quality of life while enhancing building performance.

A&CM’s Quality Assurance Department monitors departments’ and contractors’ compliance with NYCHA’s policies and procedures, municipal and federal regulations, and contract specifications and provides strategic guidance to improve performance.

Reporting directly to the Vice President for Quality Assurance within A&CM, the selected candidate, under general direction with wide latitude for independent initiative and judgment, will perform very responsible work in the planning, coordination and development of internal procedural guides, manuals, and policy memoranda in support of A&CM operations.

Responsibilities include, but are not limited to, the following:

- Review and analyze A&CM’s internal procedures and guidance documents to identify gaps, assess alignment with operational practices, and recommend updates to policy documents in collaboration with the Procedures Unit.
- Facilitate meetings with stakeholders to gather information on business processes and support QA’s review.
- Create and manage timelines to ensure timely completion of QA’s projects.
- Conduct independent research to obtain necessary information on relative laws and mandates.
- Collaborate with business units to strengthen internal controls and address procedural gaps, ensuring alignment with agency-wide standards and procedural processes developed by the Procedures Unit.
- Coordinate with the Compliance Department on NYCHA-wide SP updates for procedures impacting A&CM business operations.
- Perform relevant special projects, reports and presentations as assigned.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

1. At least one year of experience writing procedural and policy documents and other complex documents. 2. Possess strong conceptual, organizational, analytical, and problem-solving skills. 3. Excellent verbal and written communication skills and must be able to lead meetings. 4. Experience working collaboratively to complete projects. 5. Ability to make timely and effective decisions and produce results. 6. Strong interpersonal skills and ability to manage change. 7. Firm working knowledge of Microsoft Office including Word Excel, Outlook, and Teams.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.