The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The new Office of Performance and Program Management (OPPM) works across the business operations bureaus, including IT, HR, Budget, Procurement and Facilities, to identify opportunities for business improvement and support the delivery of projects, both within bureaus and as inter-bureau activity. We are seeking an intern to serve as a Business Analyst reporting directly to the Senior Director, Performance and Program Management. The intern will work on a variety of analytical projects and assist on OPPM projects already underway.

Responsibilities will include:

- Analyzing quantitative data across the agency, including operational key performance indicators and budget documents
- Gathering and documenting business requirements, analyze and formulate recommendations for business process improvements, execute business process redesign.
- Managing large data sets, execute data analytics, and formulate key findings and recommendations to drive strategic decision-making
- Synthesizing information from staff across the organization into compelling, data-driven narratives that support strategic business improvement opportunities
- Creation of Process Maps and Standard Operating Procedures (SOPs), for current and target states.
- Preparing agendas for meetings and recording and tracking follow up action points across the organization
- Supporting the implementation of AI technologies to optimize working practices
- Creating communications and training materials for specific project activity, as required
- Managing special strategic projects that support a culture of continuous improvement.

In addition, the summer intern will develop a final presentation to display assignments they have been involved with while working as an intern at the DEP Interns Closing Ceremony.

RECRUITMENT CONTACT: interns@dep.nyc.gov

SUMMER GRADUATE INTERN - 10232

Candidates must be currently enrolled in a graduate degree program in an accredited college, university or law school.

SELECTIVE CRITERIA: - Demonstrate excellent quantitative assessment of technical and complex material, critical thinking, and an aptitude for providing analysis under tight deadlines - Display strong communication skills, both written and oral - Excel in a team-oriented environment develop strong, collaborative relationships with superiors, peers and enjoy working across disciplines and boundaries - Manage his or her own time to successfully complete a project PREFERRED SKILLS: - Experience working in an analytical role, engaged in business analysis/research - Competency in the Microsoft Office Suite, including PowerPoint, Visio and PowerBI - Advanced Excel and data analytics skills - Database skills such as Access - Lean Six Sigma or Project Management certification

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

This position does NOT require NYC residency.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.