The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and approximately 10,600 employees who manage and maintain 326 developments that house over 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to over 200,000 additional families.

The Healthy Home Unit, reporting to the Vice President for Healthy Homes, oversees operationalizing environmental hazard compliance efforts. The Office of Mold Assessment and Remediation (OMAR) is responsible for overseeing performance management, performing quality assurance and providing technical assistance to support Public Housing Operations for mold remediation at NYCHA. OMAR also oversees 3rd party mold assessor, remediator and ventilation contracts.

Under the direct supervision of the Senior Manager and Senior Operations Analyst (within the Analytics and Process Change Unit) the position will be responsible for coordinating NYCHA’s response to mold and leaks in coordination with NYCHA Operations, NYCHA IT, elected officials, court-appointed-officials and residents.

The responsibilities of the position include but are not limited to:
1. Under the supervision of the Senior Manager and Senior Operations Analyst, this position will perform liaison work related to the completion of mold and leak work order tickets, ventilation
improvements in NYCHA communities, and related monitoring.
2. Perform work to improve the quality and effectiveness of programs in order to meet the residents and Authority’s needs.
3. Perform clerical support duties as assigned, including general recordkeeping; maintaining reports monitoring the progress of OMAR/operations initiatives impacting NYCHA communities;
communicating status updates to stakeholders.
4. Perform other related duties.

Additional Information
1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements
before applying to this position.

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.