The Intake, Assessment and Capacity Management Unit is responsible for planning, implementing, administering and effectuating the provision of services of the Division’s seven assessment shelters, which operate 24 hours a day, 7 days a week. During the Assessment process, clients who are new to the Adult Services System, or who have previously left the system for twelve (12) months or more are assessed to determine individual needs, which helps to locate an appropriate shelter program to overcome the contributing factors of homelessness, i.e., substance abuse, mental health, domestic violence, and/or lack of employment, towards the goal of returning clients to the community as quickly as possible.


The Department of Homeless Services is recruiting for one (1) Community Assistant, who will:

- Perform general housekeeping duties to maintain agency and regulatory standards for health and sanitation and will perform other routine tasks as it relates to the provision of client services.

- Clean restrooms, dorms, laundry rooms, common areas, outside perimeters, office space and other work areas, including the kitchen and cafeteria; remove and dispose litter and garbage.

- Distribute and replenish toiletries and distribute and exchange linen.

- Load and unload deliveries, stock supplies, maintain inventory records.

- Transport household supplies, equipment, and client lockers, distribute client mail, remove, and store client belongings, organize the serving areas and participate in food service.

- Provide client escort service, assist in monitoring client program activities, monitor client crowd control, and performs other job-related duties as required.

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.